Terms of Sale

 

1. Purpose

These Terms of Sale govern all online sales of products made through the website www.purelyskinshop.com.

2. Products

Products offered on this website are described and presented as accurately as possible.
Product photos are for illustrative purposes only and may differ slightly from the actual item.

Purely Skin Shop reserves the right to modify or remove any product at any time.

3. Orders

Placing an order implies full acceptance of:

• These Terms of Sale,
• The Shipping Policy,
• The Return & Refund Policy, and
• The Privacy Policy.

Once an order is confirmed and payment has been received, a confirmation email will be sent to the customer.

4. Payment

Payment is made online via credit card or any other method offered on the Site.
All transactions are securely processed.

An order is considered final only once payment has been confirmed.

5. Delivery

Delivery terms including timeframes, fees, and available destinations are detailed in our Shipping Policy.
The risk of loss or damage transfers to the customer only upon physical delivery of the parcel.

6. Withdrawal and Returns

Customers located within the European Union have a legal right of withdrawal within 14 days of receiving their product.

The terms, exceptions, and procedures applicable to returns are outlined in our Return & Refund Policy.

7. Defective Products

If a product is defective or damaged upon delivery, Purely Skin Shop will issue a full refund after the defect has been verified.

8. Legal Warranties

Products are covered by the legal warranty of conformity and the warranty against hidden defects, in accordance with applicable consumer protection laws.

9. Force Majeure

Purely Skin Shop can not be held liable for any delay or failure to perform resulting from events beyond its reasonable control, including but not limited to strikes, pandemics, wars, or natural disasters.

10. Governing Law

These Terms of Sale are governed by the laws of the country where Purely Skin Shop is established.

For European customers, the mandatory consumer protection rules of their country of residence will prevail.

11. Customer Service

For any questions or concerns, please contact our customer service at:
purelyskinshop@gmail.com